About

After years working for larger firms Charles M. Smith founded the C.M. Smith Agency from his home in 1974. More than twenty years later long-time employees John O’Connell and Baxter Maffett purchased the small Glastonbury-based company with intentions of becoming Connecticut’s insurance marketplace leader. To better position the company the Agency relocated to Hartford in 2014 and now employs more than 35 dedicated professionals. The agency specializes in advising large employers and is licensed in all 50 states. The agency’s core values—expertise integrity and credibility—form the basis for a long-term commitment extended to every client and are the reasons for our sterling reputation in the business community.